Shipping Policy
Processing Time
Orders are processed within 1–3 business days.
Local Delivery
For orders within Vancouver city limits, local delivery may take up to 7 days.
Shipping Regions
Shipping is currently available in Canada and the United States only.
Shipping Fee
Shipping costs are calculated at checkout based on weight, packaging, and destination. Free shipping may apply to qualifying orders.
Return Policy
Return Eligibility
Return requests must be submitted within 48 hours of delivery.
Items must be unused, undamaged, and in their original packaging.
Custom orders and clearance items are final sale and not eligible for return.
Return Process
To request a return, contact us at info@enjoyourgardenltd.com with your order number and photos (if applicable). Return instructions will be provided.
Return Shipping
If the return is due to personal reasons, the customer is responsible for return shipping costs.
If the return is due to a product error or damage, return shipping will be covered by us.
Refunds
Once the return is received and approved, a refund will be issued to the original payment method within 5–10 business days.